Welcome to Replyo ("we", "us", or "our").
This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website and services.

We are committed to protecting your privacy and handling your data transparently, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

1.1 Personal Information You Provide

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Name

• Email address

• Business information

• Any information you submit through contact forms, onboarding forms, or demo requests

You provide this information when you sign up for our services, contact us, or communicate with us through the website.

1.2 Usage and Technical Information

When you use our website, we may automatically collect certain technical information, including:

• IP address

• Browser type and version

• Device information

• Pages visited and time spent on the website

• Referral source

This information helps us understand how visitors use our website and improve its performance and usability.

2. How We Use Your Information

We use your information for the following purposes:

• To provide, operate, and maintain our services

• To communicate with you regarding your account, onboarding, or support requests

• To respond to inquiries and provide customer support

• To improve our website, services, and user experience

• To send service-related updates and important notices

• To comply with legal and regulatory obligations

We only process your personal data where we have a lawful basis to do so, such as contractual necessity, legitimate interests, or your consent.

3. Sharing Your Information

We do not sell, rent, or trade your personal data.

We may share your information only with trusted third-party service providers who help us operate our business, such as:

• Hosting and infrastructure providers

• Analytics and performance tools

• Payment and billing providers

• Customer communication tools

All third parties are required to handle your data securely and only for the purposes specified by us.

4. Cookies and Similar Technologies

We use cookies and similar technologies to ensure our website functions properly and to improve user experience.

Cookies may be used for:

• Website functionality

• Analytics and performance measurement

• Remembering user preferences

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain parts of the website.

5. Your Data Protection Rights (UK GDPR)

Under UK GDPR, you have the right to:

• Access your personal data

• Request correction of inaccurate or incomplete data

• Request deletion of your personal data

• Object to or restrict processing of your data

• Request data portability

• Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us using the details below.

6. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or disclosure.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Children’s Privacy

Our services are not intended for individuals under the age of 18.

We do not knowingly collect personal data from children. If you believe that a child has provided us with personal information, please contact us immediately and we will take steps to delete such data.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

Any updates will be posted on this page, and the “Last updated” date will be revised accordingly. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Email: